CVB looks to the future to improve hospitality Saving their biggest surprise for last, the Sault Convention & Visitors Bureau announced that they’d be entering the virtual reality game starting in 2018 in conjunction with Superior Hospitality Partners. The virtual venture was approved as a part of the CVB’s 2018 budget on Dec. 7, and the announcement was made a few hours later during the group’s annual meeting and community luncheon at the Kewadin Casino. Superior Hospitality Partners will be providing the web-based VR experience as a part of their goal of making the Sault the most hospitable town in Michigan. A user will be able to logon to a mobile website, strap a VR equipped with a cell phone set to their head and explore attractions from around the city. “We’re going to take 15 attractions and put them in virtual reality,” said CVB Executive Director Linda Hoath. “We’re very excited about this, and will start filming as soon as possible. We’re looking for a few of the inside attractions that we can do when it doesn’t matter what it’s like outside.” Superior Hospitality Partners will provide their own videographers who need special 3D filming equipment to get footage for the VR. Theoretically, the viewing experience will allow someone to see some of the area’s most popular offerings, and there will be three customer service experiences available as well. “Can you imagine going to the top of the Tower of History and looking down,” hypothesized Hoath. “We’ll be doing a lot of different things.” The entire project will take up to six months to finish, but once it’s completed the CVB will have a powerful future-looking tool in their possession. Hoath said it’d prove fruitful the CVB promotes the Sault at trade shows and tourism conventions. “We’ll have some glasses here (at City Hall, where the CVB is located) that people can use,” she added.
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